Course · for housekeepers and supervisors
Housekeeping
The housekeeping board, room status, inspections and the day's cleaning.
- 1
Cleaning from WhatsApp
The messages and voice notes housekeepers send, how ChatBeds reads them, and the order rooms are cleaned in.
Read· Read it or talk it through with Ana
- 2
Floors and assignments
Give rooms to housekeepers, and use floors so each person gets the alerts and rooms for their part of the hotel.
Read· Read it or talk it through with Ana
- 3
Inspections and photo checks
Pass or fail cleaned rooms, see the inspection queue, and use room photos with the AI photo check.
Read· Read it or talk it through with Ana
- 4
Supplies and minibar
When a housekeeper needs something, like extra towels for a room, they ask in WhatsApp or on the board. The housekeeping supervisors on duty are told.
Read· Read it or talk it through with Ana
- 5
The housekeeping board
Follow every room from dirty to cleaning, inspection and ready on one live board.
Practice + quiz· Do it yourself in the training hotel, then a short quiz
Practice: On the training hotel's housekeeping board, start or finish cleaning a room.
Learn housekeeping with Ana
Sign in with your hotel's ChatBeds login. Free for every member of the team.