Courses
Every course, for every role
67 lessons in 12 courses. Signed in, you see the courses your role uses, and Ana teaches each lesson.
- Getting startedFor everyoneThe first steps: your account, your hotel, your rooms and how ChatBeds fits together.5 lessons
- Running the hotel from WhatsAppFor everyoneRun the hotel from WhatsApp: the commands, voice notes, alerts and the team's chats.7 lessons
- Working with AnaFor everyoneTalk to Ana: what she can do for you, how she shows you around, and how to set her up.4 lessons1 with a quiz
- Front deskFor receptionists and front office managersBookings, the tape chart, check-in and check-out, guests, payments and groups.8 lessons3 with practice3 with a quiz
- HousekeepingFor housekeepers and supervisorsThe housekeeping board, room status, inspections and the day's cleaning.5 lessons1 with practice1 with a quiz
- MaintenanceFor maintenance staff and managersReporting faults, tickets, assigning work and keeping rooms out of order.3 lessons1 with practice1 with a quiz
- InventoryFor store keepers and managersStock items, counts, purchases and what each room uses.4 lessons1 with practice1 with a quiz
- MoneyFor accounts staff, night auditors and managersFolios, invoices, taxes, expenses, deposits, reports and the night audit.9 lessons2 with practice3 with a quiz
- Selling and revenueFor revenue and sales managersPrices, rate plans, the booking page, channel connections and revenue suggestions.7 lessons1 with practice2 with a quiz
- Reception kioskFor managersThe reception kiosk: setting it up and what guests can do on it.6 lessons
- TeamFor owners and managersStaff, roles and permissions, shifts and working together.4 lessons1 with a quiz
- Your ChatBeds accountFor owners and adminsYour plan and billing, settings, privacy and security.5 lessons
Start learning with Ana today
Sign in with your hotel's ChatBeds login. Free for every member of the team.