Course · for accounts staff, night auditors and managers
Money
Folios, invoices, taxes, expenses, deposits, reports and the night audit.
- 1
Accounting exports
Your sales, payments and expenses as a journal for your accountant, in CSV, Tally, Xero or QuickBooks.
Read· Read it or talk it through with Ana
- 2
Deposits
Ask a deposit at booking and the rest before arrival. Late deposits are listed and your managers are told. Nothing is cancelled.
Read· Read it or talk it through with Ana
- 3
Expenses
Record what the hotel spends, from the Finance page or with a quick WhatsApp message, so your profit is always up to date.
Practice + quiz· Do it yourself in the training hotel, then a short quiz
Practice: Record an expense for the training hotel (Finance, Expenses).
- 4
Invoices and receipts
Numbered invoices per stay, credit notes to correct them, a receipt for every payment, and the PDF for guests.
Practice + quiz· Do it yourself in the training hotel, then a short quiz
Practice: Make the invoice for a booking in the training hotel (open the booking, Make the invoice).
- 5
Night audit
Close each business day, fix what is left over, and get the day's figures on WhatsApp.
Quiz· A short quiz, graded by ChatBeds
- 6
Owner Portal
Run rooms or apartments for their owners, keep a commission, and give each owner a monthly statement and a private page.
Read· Read it or talk it through with Ana
- 7
Payments
Record cash, card and bank transfer payments, send Stripe card payment links, and handle refunds and mistakes.
Read· Read it or talk it through with Ana
- 8
Reports and figures
See revenue, expenses, profit, occupancy, ADR and RevPAR on the dashboard, in WhatsApp and in the daily briefings.
Read· Read it or talk it through with Ana
- 9
Taxes
Set several taxes: a percent, or a city tax per guest or room per night. Each is its own line on the bill.
Read· Read it or talk it through with Ana
Learn money with Ana
Sign in with your hotel's ChatBeds login. Free for every member of the team.