Course · for everyone
Running the hotel from WhatsApp
Run the hotel from WhatsApp: the commands, voice notes, alerts and the team's chats.
- 1
Add your team
Add staff with their WhatsApp numbers, invite them to the hotel's number, and remove them when they leave.
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- 2
Alerts and shifts
Who gets which WhatsApp alert, how alert levels and quiet hours work, and why clocking in matters.
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- 3
Commands
Every command your team can send to the hotel's WhatsApp number, grouped by job, with who can use it and examples.
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- 4
Connect your number
Link your hotel's WhatsApp number to ChatBeds in a few minutes with Meta, using a new number or your WhatsApp Business app number.
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- 5
Languages and voice notes
Your team can write or speak in any language, and you choose the language ChatBeds replies in.
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- 6
Roles in chat
What each staff role can do from WhatsApp, and what happens when someone asks for something their role does not allow.
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- 7
Troubleshooting
Fixes for the most common WhatsApp problems, from Meta's sign-up window to messages and alerts that do not arrive.
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Learn running the hotel from whatsapp with Ana
Sign in with your hotel's ChatBeds login. Free for every member of the team.